Return policy

Return Policy

We offer our customers the possibility to exchange products within 14 working days from the date of delivery.

Return Procedure

• Products must be shipped in their original packaging, intact, clean, and in unworn condition.
• A written note with the name and surname of the person who placed the order, as well as the order number, must be included inside the package (the note will be provided by us upon request).

Return Options

• You can request a refund of the amount paid, an exchange (with the desired size and color), or a replacement with a different item of your choice, taking into account any price difference (subject to availability).

Costs and Shipping Methods

• Return costs are always borne by the customer, except in cases of order/product discrepancy not caused by the customer.
• Returns sent via personal couriers will not be accepted. All pickups must be agreed with the customer and carried out via our SDA collection service, which incurs a cost of €14.90, which will be deducted from the amount initially paid at the time of purchase.

Assistance

For any questions regarding returns and refunds, please do not hesitate to contact us.